Privacy Policy

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SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address to help us learn about your browser and operating system.

When you provide us with personal information to complete a transaction, verify your payment, place an order, or sign up on our website, you are giving us explicit consent to contact you through various communication channels such as WhatsApp, RCS, Email, SMS, etc.

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SECTION 2 – CONSENT

How do you get my consent?

When you provide personal information to complete a transaction, verify your credit card or payment, place an order, arrange for delivery, or return a purchase, we imply your consent for us to collect and use it for that specific purpose only.

If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent or provide an opportunity to say no.

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How do I withdraw my consent?

If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, or for continued collection, use or disclosure of your information at any time by emailing us at:
info@razonestech.com

Or writing to us at:
RAZONES

13/9, Anbu Nagar Main Rd,

Alwartirunagar, Valasaravakkam,

Chennai, Tamil Nadu - 600087.

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SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

 

SECTION 4 – PAYMENT

If you use a direct payment gateway to complete your purchase, your payment data may be stored. All direct payment gateways we use comply with PCI-DSS (Payment Card Industry Data Security Standard) to ensure the secure handling of cardholder information.

Your transaction data is stored only as long as necessary to complete your transaction. After that, it is deleted.

 

SECTION 5 – THIRD-PARTY SERVICES

In general, third-party providers used by us collect, use, and disclose your information only to the extent necessary to perform the services they provide.

However, some providers (like payment gateways) have their own privacy policies. We recommend reading their policies to understand how your data is handled.

Keep in mind that these providers may operate in different jurisdictions. If you proceed with a transaction involving a third-party provider, your information may become subject to the laws of that jurisdiction.

External Links
Our store may contain links to third-party sites. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

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SECTION 6 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.

If you provide credit card information, it is encrypted using SSL (Secure Socket Layer) and stored with AES-256 encryption. While no method of online transmission or electronic storage is 100% secure, we follow all PCI-DSS requirements and apply additional standards.

Cookies

Here is a list of cookies we use:

• woocommerce_cart_hash

• woocommerce_items_in_cart

• wp_woocommerce_session_

The first two cookies help WooCommerce track cart changes. The last cookie contains a unique code for each customer’s cart session. No personal information is stored in these cookies.

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SECTION 7 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use this site.

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SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this privacy policy at any time. Changes will take effect immediately upon being posted on our website. If significant changes are made, we will notify you here so you are aware of what data we collect and how it is used.

If our store is acquired or merged with another company, your information may be transferred to the new owners to continue providing our services to you.

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QUESTIONS AND CONTACT INFORMATION

If you want to: access, correct, amend or delete any personal information we have about you, or if you have any concerns, contact our Privacy Compliance Officer at:

info@razonestech.com
RAZONES

13/9, Anbu Nagar Main Rd,

Alwartirunagar, Valasaravakkam,

Chennai, Tamil Nadu - 600087.