Terms of Service

Welcome to RAZONES. These Terms of Service (“Terms”) govern your use of our website located at https://www.razonestech.com and any related services offered by RAZONES.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our website or services.

1. About Us

RAZONES is an innovative technology brand focused on designing and delivering wireless smart water level controllers, wireless long range controllers, and home automation solutions. We serve residential, commercial, and industrial customers across India through our official website www.razonestech.com and authorized sales channels.

Our mission is to make water management and smart control systems simple, reliable, and energy-efficient, helping customers save water, time, and electricity.

2. Use of the Website

You may use this website for personal and non-commercial purposes, in compliance with all applicable laws. You agree not to:

Use our site for illegal or unauthorized purposes.
Transmit any viruses, malware, or destructive code.
Copy, modify, reproduce, or resell any part of our content without written permission.

3. Product Information

All products displayed on this site are subject to availability. We reserve the right to limit quantities or discontinue any product at any time. Prices and descriptions are subject to change without notice.

4. Payments and Orders

We accept payments through secure third-party payment gateways. By placing an order, you agree to provide current, complete, and accurate purchase and account information.

We reserve the right to:

Refuse or cancel any order at our sole discretion.
Limit or prohibit orders that appear to be fraudulent or suspicious.

5. Shipping and Delivery

Shipping times and delivery estimates are provided on our site. Delays caused by third-party couriers or unforeseen circumstances are not our responsibility. Please refer to our Shipping Policy for full details.

6. Returns and Refunds

Please refer to our Return & Refund Policy for complete information regarding returns, exchanges, and refunds. Not all products may be eligible for return or refund.

7. Warranty Disclaimer

All products are sold “as is” unless otherwise stated. We do not guarantee that the product will meet your expectations or function uninterrupted or error-free.

To the fullest extent permitted by law, RAZONES disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose.

8. Limitation of Liability

RAZONES shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website, products, or services.

9. User Submissions

If you submit feedback, comments, or suggestions, you agree that we may use them without compensation or acknowledgment.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party site or service.

11. Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

12. Changes to Terms

We reserve the right to update or replace any part of these Terms at any time. Changes will be posted on this page. It is your responsibility to check this page periodically for updates.

13. Governing Law

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@razonestech.com
Call/Whatsapp: +91 9942 999 820